SHIPPING POLICY

New Zealand

Packaged with 100% recyclable materials. Please allow 1-2 days to package and dispatch your order.

 

We are delighted to deliver throughout the whole of New Zealand, additional charges apply. 

 

Wellington Region, 1-2 days $5

North Island,  2 - 4 days $10

South Island & Rural, 4-10 days $15

These timeframes are indicative from NZ Post, occasional delays may occur.

 

Once your order has been dispatched you will receive a shipping confirmation email with a tracking number. Be sure to check your Junk mail folder if not received or email us.

International

For international orders, please get in touch with us as charges will vary. We will create a custom order shipping quote at the time of shipment.

Please allow up to 3 weeks for delivery. This does not include the time that may be required for customs clearance or made-to-order pieces. Utilize Studio’s online store has no control over any customs or import duties that could be levied when the package reaches your destination country. You are solely liable for these charges.

RETURN & EXCHANGE POLICY

As our designs are released through limited runs, we do not accept any returns or exchanges. Please make sure you are happy with the colour you choose before purchasing. 

 

If your item arrives broken or damaged when you receive it, please contact us on the day of delivery.